+ How do I book a theme?
Reservations can be made straight through the website under the Book Now button on the top-right, or you can click here!
+ May I combine or use more than one discount/promotion?
Discount and promotions cannot be combined.
+ How early do we need to arrive?
You should try to arrive at least 15 minutes early to give enough time to sign in and put away anything that is needed before starting.
*Please remember, your time will start exactly at the reserved hour.
+ How many people are allowed?
Depending on which room you book for, you can have up to 8 people at a time. If the group you want to come in with is more than the limit of that room, please give us a call so that we can reserve the booking for you! We can always accommodate for bigger groups in all of our rooms.
+ What if I want to play with only my group?
If your group has less than the max amount of people for the room you book for, but you want to play with just your group, you will need to book a Private room. If not, you may be paired with other people, so make sure to book all those spots!
+ Is this scary?
Not at all! Our rooms are filled with surprises, mystery, and a ton of fun!
+ What if I want to come out of the room during the game?
You can always leave the room at any point if you would like!
+ Are there any refunds?
All of our rooms are non-refundable, but you may reschedule the booking for a later date or time. To do so, please call us at least 24 hours in advance.
+ What if I want to book a corporate event?
If you are looking to do a corporate event, please call us directly at (561) 921-7466. This will need to be a special order, and is not able to be done through the regular online booking system.
+ What is the price?
The price is $25.00/person plus sales tax, but if you book a private room for your group, you will receive an automatic 20% discount during checkout!
+What is the minimum age requirement? Is there a maximum age?
Sherlock Escape Room does not have an age requirement, as there are multiple different room themes, including family-friendly options. However, the puzzles in the rooms are challenging, and usually require the ability to read and problem-solve. so we do suggest children above 10 years old.
Please remember that if the participants in the group are 16 years old or less, an adult is required in the room for supervision.